A Philosophical Assessment

A Philosophical Assessment in Kauchak & Eggen: Chapter 7 (Examining Your Beliefs). Lance DeLong Of the four philosophies of education; Perennialism, Essentialism, Progressivism and Social reconstructionism, the one that seem to best fit my fundamental beliefs would be reflected in Essentialism philosophy. This is, because I believe that the role of the public school system is to teach students essential elements of knowledge that then in turn enables the student to development critical thinking skills associated with advanced critical thinking.These learned skills can only be applied after a student has gained the knowledge necessary to function effectively in society, and only after he understands that society can he make critical decisions relating to that society. The dilemmas identified in the situation posed by the text book exercise; â€Å"Decision Making: Developing Your Philosophy of Education†, can be analyzed through the perspective of this educational philosophy as such: The basic premise of what are the responsibilities of the education system and how we achieve critical thinking speaks to the issues presented in the first part of this exercise.The essence of understanding what one is thinking about and making decisions on, must first be established in in the students mind, would be my opinion. Essentialism, is the idea that centers around basic truths that must be learned in order for students to engage and participate in such activates. Essentialism is a belief that life is a series of building blocks and certain truths must be learned that allows the student to achieve advancement and an understanding of the society and the culture in which they are making decision on.This philosophy must also be looked at in the light of our Christian world view and the Bible. The Bible must be the basis and reflection of all philosophical truth. Paul warns us in Col. 2:8, â€Å"Beware lest any man spoil you through philosophy and vain deceit, after the tradition of men, after the rudiments of the world, and not after Christ†. Though not all worldly philosophies are deceiving and drawing us away from Christ, I believe that any that question the basic tenants of education set forth in the scripture to be contrary to said and easily disassociated.The basic principle acknowledged by essentialists is that there are essential truth and those truths are to be imparted in the educational system. While absolute truths are communicated through scripture and basic academic truths regarding history, English, mathematics, and literature are the basis for this philosophy; one must acknowledge this, to be the basic responsibility of an educational system, imparting absolutes, to be an essentialist. Other educational philosophies that foster the process of discovering truth rather than acknowledging truth must be recognized for what they are â€Å"vain deceit†.Another principle the essentialists would hold true to, is that learni ng requires discipline and usually is accomplished through hard work. This seems to be negatively reflected in the situation presented in the text book. The students in the example seem to have been the product of a system that does not teach personal discipline and hard work as evidenced in their attitude for a quick solution and desire to learn just what is required to get by.If these students had been exposed to a system associated with discipline and hard work and that was the standard, questions such as â€Å"why do we have to learn this stuff† would not have been posed and comments such as â€Å"C’mon just tell us what you want us to know† would not need to be made because students would have learned that hard work and discipline produces usually positive results. It seems that these students have been given and have not learned to work for their education.If these foundational principles had been instilled into these students through a disciplined learnin g environment they would not have been left to their own devises as it seems these students have, but would have developed a deliberate regimented method to learning one that would have been measured and proved though testing. Also, in the situation presented, there seemed to be an element of disrespect associated to the system and the teacher. The element of submission to authority has not been instilled in the students.Paul tells us in I Peter 5:5, â€Å"Likewise, ye younger, submit yourselves unto the elder. Yea, all of you be subject one to another, and be clothed with humility: for God resisteth the proud, and giveth grace to the humble†, the element of authority and the respect thereof has seemingly not been established in this learning environment. The essentialist recognizes the traditional teacher centered philosophy where the respect for authority is the basis for the importance of the information being communicated.The imparting of knowledge, information, and skill s from the older (presumably wiser) generation to the younger one is imperative in this philosophy. The teacher's responsibility is not only to impart those mentioned elements of basic education, but also to instill respect for authority, and moral norms as deemed acceptable in a society. The situation described in said scenario seems to be a reoccurring dilemma recognized in our public school systems today. This seems not to be a need to redefine the educational system, but a need to readdress roles and responsibilities.Going back to the principles of the founder of the essentialist educational theory, William C. Bagley seems to be the answer. His basis principles of â€Å"the recognized right of an immature student to the guidance of a well-educated, caring, and cultured teacher†, would seemed to have resolved the assumed attitude of the students in question of non-importance of education. That â€Å"the imparting of the ideals of community to each succeeding generation of children†, would have resolved the issue of respect for the teaching system and teacher and would have fostered the feeling of community and society. Having a specific program of studies that required thoroughness, accuracy, persistence, and good workmanship on the part of pupils†, would have set the precedence and provide the students specifically with what was required of them. I would agree with Professor Bagley’s’ statement of â€Å"(American) essentialism is grounded in a conservative philosophy that accepts the social, political, and economic structure of American society and schools should not try to radically reshape society†.I hold to the same thought that American schools should transmit the traditional moral values and intellectual knowledge and those students need to become model citizens. I hold to the basic tenant that when a student leaves school that they should possess basic skills and an extensive body of knowledge, discipline and a practical mind that then allows them to apply school house lessons in a real and practical world. Finally I believe the American school system is in decline as evidenced in the 2009 National Assessment of Educational Progress (NAEP).The results of these test showed that only about one third of American students exhibited proficiency in technology and science. â€Å"Living in the past† is the phrase I will use as some reflect on the fact that in the 1950s SAT scores reached an all-time high as reflected by the International Adult Literacy Survey (IALS), surveying Adults 16-65 relating not to math and science but literacy. As years go by statistics continue to drop. The current administration has promised even more spending on their â€Å"Race to the Top† initiative with seeming little or no positive results.Some will find excuses for the decline, but it seems to me that the progressive mind set relating to current educational philosophies is not necessarily working an d that a return to traditional values and proven theories of education would be prudent to return to. A philosophical model of education that reflects the principles of ultimate truths do not change and that sound conservative practices of essentialism seems be the basis for this return.

A Project Dilemma At Canadian Shield Insurance Essay

Introduction After reading the case, you ought to realize that our protagonist, Seamus Reynolds, is between the proverbial â€Å"rock and a hard spot† and you are probably thinking â€Å"I would hate to be him†. Guess what? You are going to be him in this assignment. There is quantitative data in the case that we can analyze; however, we are also going to â€Å"quantify† the qualitative data provided – think of it as reducing numerical and non-numerical data to a set of numbers we can use to make a decision. Yes, you read that correctly, attach numbers to data without numbers. Exhibit 3 of the case will accomplish this for us and is called a Scorecard. A bit of history on this method from your â€Å"long in the tooth† Instructor. Scorecard analysis was made popular by a Kepner Tregoe decision making model dating back to the 1950’s. In essence, a decision is made by gathering information, prioritizing it and then evaluating it. The following link provide a quick primer on the method: Kepner Tregoe Decision Making We are going to use a scorecard to assist in the decision about which of the 3 information systems Seamus should recommend to upper management. One of the scorecard inputs (called â€Å"NPV† in Exhibit 3) involves the cost for each system (capital cost and operating costs). Here we will take the present value of the Year 1 to Year 5 operating costs and add them to the Year 0 capital cost (if applicable) to get a TCO. In these calculations we will be ignoring sunk costs (hint: Google sunk cost). In addition to the above decision making criteria we will take a look at the human side of â€Å"sunk costs†, learn from IS implementations, IS â€Å"make vs. buy†Ã‚  and determine who should be making a crucial IS decision for an entire company. Lab Assignment Questions 146 Marks in Total 1. Open the Excel file â€Å"Lab Assignment 6 PV and Scorecard Template.xlsx† and select the â€Å"PV Costs† worksheet. After inputting the table data (6 marks), calculate the PV to Operate System for all 3 scenarios provided (30 marks). 36 marks total 2. Select the â€Å"Scorecard† worksheet. Assign a Weight to ? scorecard items, then calculate the scores for the 3 IS options. 45 marks Answer the following questions on a new worksheet in the above Excel file and when done, upload to the designated Sharein folder. 3. Based on your calculations in (1) and (2) above, which IS Option would you recommend that Seamus select? 5 marks 4. Should the decision to select an IS option be left solely to Seamus? Explain. 10 marks 5. The concept of sunk costs is simple to apply in theory. Explain applying this theory to the calculations in (1) above from a Capital Cost and People point of view. 10 marks 6. Read the â€Å"Qualifiers vs. Competes.pdf† file. In light of what the file says, comment about the scorecard that the Ivey case writers compiled. 10 marks If you believe there an alternative or 4th solution that Seamus might recommend, what might it be? Explain. 10 marks 7. Read the â€Å"IT Value Metrics_ How to Communicate ROI to the Business.pdf† file, in particular the chart on Page 5/6. Next, open the file named â€Å"Investing in the IT That Makes a Competitive Difference.pdf†, go to Page 5 and study the charts and their message (and any accompanying prose in the article). Based on these 2 files and the case data, is it crucial that Canadian Shield Insurance â€Å"keep up with/get ahead of the Jones’s† (i.e., keep up/get ahead of the competition)? Explain. 20 marks

Gender relationships in one of the two course plays Essay

Show how gender relationships in one of the two course plays is used by the playwright to throw light on our understanding of the main character, and the overall themes of the play. A view from the bridge is based in Brooklyn, an Italian community set in the 1950s. This particular part of the 20th century was seen as a rather sexist era. Men were a lot more dominant, women were known to stay at home cooking and cleaning-like every wife seems to do today! However aside from that, men felt like they had to be ‘men’ all the time. They felt like if they expressed their feelings, talked about their troubles or cried, these men would be laughed at and ridiculed. Eddie Carbone is a hard working longshoreman who works on the docks in his local area. Eddie is a typical bloke; he is a proud and stubborn man but is a loving husband to his wife Beatrice and a caring father figure to his niece Catherine. To the audience in the first part of the play Eddies comes across as the typical over protective father, however as the play progresses his feelings for Catherine become obvious that they are a lot heavier than what we are led to believe. Throughout the play we discover Eddie has fallen in love with his niece but his feelings are not sexual, in my opinion it is an obsessive need that cant be controlled as realized by Alfieri, â€Å"Something perversely pure calls to me from his memory – not purely good, but himself purely, for he allowed himself to be wholly known. † Alfieri realizes his feelings for Catherine are exceptionally powerful and that their would be nothing that Eddie could do to control them or dissolve them. Eddie tries to open up to Alfieri but can’t quite get the words out of what he wants to say. There is also one other particular part of the play when Eddie goes to see Alfieri in his office. Eddie goes to seek advice in order to prevent Catherine from marrying Rodolpho. Alfieri subtly mentions Eddie’s feelings but doesn’t quite mention them in so many words. Alfieri says, â€Å"When the law is wrong it’s because it is unnatural, but in this case it is natural and a river will drown you if you buck it now. Let her go. † Alfieri is saying that it is illegal for Eddie to get involved with Catherine sexually. It goes against the natural order. However the only advice Alfieri can give is to turn Rodolpho and Marco in to immigration, but with them being family it wouldn’t be a wise move. Eddies love for Catherine is so strong that he is willing to go to any means necessary to stop her marrying Rodolpho, making the call to immigration the only way out of the predicament. Eddie calls immigration, aware of his betrayal to Beatrice but he is doing it out of love for Catherine. Beatrice also realizes Eddie’s feelings for Catherine, in one [particular scene Eddie ad Beatrice have a slight disagreement over Catherine which later leads to an argument over lack of sex. Beatrice wants to know, â€Å"When am I gonna be a wife again, Eddie? † Beatrice says it in this context rather than come straight out and says when are we going to have sex again. This way avoids embarrassment but still gets the point across without having to actually say it. Beatrice wants to talk about what is happening but she can’t get Eddie to open up to her. Eddies feelings are putting a strain on the marriage, sexually, physically and emotionally. But Eddie,

Lindas and The Womans Stockings as a motiv of play death of a salesman Assignment

Lindas and The Womans Stockings as a motiv of play death of a salesman - Assignment Example In this essay we would be analyzing the motifs used in the story with special focus on the motif of the woman’s ‘stockings’. The first time the motif of the stockings appears in the play is when the characters are younger. Willy complains to Linda that he would be unable to pay the bills since people do not like him and he is bad at his job. It is at this juncture that he day dreams about his mistress who laughingly flirts with him and thanks him for the stockings he gave her. The image of the stocking portrays his infidelity and his deceit towards Linda because it is her stockings that he takes and gives it to his mistress. The image of the stockings appears again when Willy’s elder son Biff discovers his father with his mistress in their hotel room in Boston. The significance and meaning the stockings take on here is one of deceit and ingenuity. Biff accuses his father of giving the woman Linda’s stockings and hates him for it. The stockings in this context describes Willy’s ingenuity because he let’s his family down by going after a woman of cheap repute. As the story progresses, the stockings are shown to hold the significant meaning of Willy’s guilt. Willy becomes obsessed with Linda’s stockings and when he sees her mending some stockings he shouts at her and asks her to throw them out. The image of the stockings in this part of the story describes Willy’s remorse brought on by his infidelity. He is unable to bear the sight of the stockings because it reminded him of his infidelity towards his wife. The image of the stockings is used by the author as a metaphorical device to describe sexual infidelity and betrayal which are strong symbols in the story. The image of new stockings is very importantly used to depict Willy’s pride of being able to financially support his family and also to show his guilt in betraying

Did Prohibition Succeed Research Paper Example | Topics and Well Written Essays - 2000 words

Did Prohibition Succeed - Research Paper Example This was shown already in the states that were already dry – some of the states issued permits for people to bring alcohol from one state to another, and there were 34,000 of these permits issued in Washington state, a state where there was, at the time, only 44,000 registered voters. Before the ratification of the amendment, Michigan was a dry state, and Ohio was a wet one, and the highway between Michigan and Ohio was so convenient for the smugglers that the highway became known as the â€Å"Avenue de Booze† (Okrent, 2010, p. 102). This meant that there would be an underground avenue for people getting booze, long after Prohibition was enacted, and this is exactly what happened. Part of the problem is that, as Sinclair Lewis brilliantly noted, during this time there was an overall change in the American landscape. The people were coming from more of a prairie lifestyle into one that was becoming more and more industrialized, and, with this came both disillusionment an d rebellion (Lewis, 1922, p. 56). This was the overall wrong time to try to outlaw booze. The generation had just came from war, or at least seen it or known people who have been in it, and they were coming into a period of increasing change. Alcohol becoming forbidden would be a way to rebel, if the people of the twenties engaged in it, while, at the same time, alcohol could be seen as a way to soothe the nerves of the people who are undergoing this powerful change. So, in this way, Prohibition could not have come at a worse time. In the years that followed the ratification and enaction of the 18th Amendment, there was considerable evidence that the Prohibition Amendment was nothing but a sham. For instance, in February of 1920, which was the year that the Prohibition Amendment actually took effect, Leo J. Grove seized three barrels of homemade wine from the basement of an Italian grocery store, and this was only one of many examples of people who still supplied alcohol to the mass es (Okrent, 2010, p. 120). In that first year, there were 900,000 cases of liquor that came from Canada and made its way to the United States – and this was just in the first seven months of 1920, which was considered to be a â€Å"dry-but-wet year† (Okrent, 2010, p. 124). In New England, the alcohol came from ships that were anchored beyond the three mile limit, and these were ferried to shore. These were the more professional endeavors, but there were also countless moonshiners that would make the alcohol, some of them in their bathtubs, and would distribute them (Okrent, 2010, p. 125). Worse, Prohibition led to crime on a wide scale. The first alliances were between the gangsters, such as Capone, Torrio and Lansky, and these alliances were the first signs of a crime syndicate that had gone across the United States. Moreover, these mobsters had respectability. They took part in anti-Ku Klux Klan campaigns, and they were considered to be glamorous. Longy Zwillman was dating actress Jean Harlow, and there were many mobsters who owned popular nightclubs. Another gangster had an affair with actress Mae West. Al Capone was involved in charities for the poor (Okrent, 2010, p. 274). The reason why there was so much crime, and that these mobsters and others were seen as glamorous was because there was so much money in selling alcohol underground. There were some annual sales of $3.6 billion nationally by 1926 –

Culture Research Paper Example | Topics and Well Written Essays - 2000 words

Culture - Research Paper Example nly by their fellow Irishman but by Irish institutions, the result of which has been the perpetuation of the perception of the group as a negative influence on the culture. Evidence of this is clear in the way the group identifies itself as opposed to how others identify them. While Travellers call themselves pavees, they are often referred to by their fellow Irishman as pikeys, knackers and gypos—all highly derogatory terms essentially shorthand for pickpockets and thieves. A visitor to Ireland might hear them called â€Å"tinkers,† a seemingly benign term but also derogatory in that according to Irish legend tinkers, or tinsmiths were on some level involved in the making the cross of Christ. The actual designation, however, may have more to do with the fact that Travellers to present move from town to town selling and repairing pots among other occupations. Hedican (2000) in his review of Heilleiner writes, â€Å"The origins of the Irish Travellers ...are... obscure† (p.1). Using history as a guide, Hedican (2000), as do other scholars, suggests, â€Å"One origin myth sees them as the remnants of Irish nobles thrown off their es tates by the Cromwellian purge of Irish landed aristocracy...Another account traces their origins to the Great Famine of the late 1840s† (p. 1). Countering the latter theory, legend and history traces the potential origins of the group as far back as pre-Celtic minstrels. Since Travellers have no written history, it is impossible to say, and the debate continues. Though much of what is said and known is peripheral, scholarly studies present clear evidence regarding how and why these nomadic people have come to be singled out in their country, and also the part which racism, in all its forms, plays in that exclusion. In 2005 the United Nations, concerned about Irish institutional and government policies regarding Travellers, demanded an accounting from the government to the International Covenant for the Elimination of All Forms of Racial

Women in Engineering Term Paper Example | Topics and Well Written Essays - 3500 words

Women in Engineering - Term Paper Example What is it about engineering which keeps the fairer sex away from the profession? Do they lack engineering acumen or there are systematic problems which keep them away from the professions. Women have busted many male dominated professions lately like medicine , college education and even started joining the army. There are of course the professions where women have always been more successful as compared to men such as nursing and teaching. Then what is it about Engineering that keeps women away? The small number of engineers that we do find are working in the field of computer Engineering , there are almost negligible women working in core engineering fields such as civil , mechanical or electrical. In this term paper we will try to examine the reasons for the low representation of women in engineering and also discuss some steps which can be taken in order to ensure that number of women engineers increase in the USA. No field can be said to be truly marvelous if almost 50% of our workforce is excluded from it. The main reason for worry for USA is not that there are very less number of females who are engineers. The bigger worry is that number of women graduating from engineering programs has declined by about 5.2% by 2009 (Fouad and Singh.).At present about 20% of women graduating from engineering colleges are women – a figure which has remained static for the last 15 years. The bigger worry is that even Islamic countries like Qatar , Pakistan are producing more percentage of engineers than USA. ... No field can be said to be truly marvelous if almost 50% of our workforce is excluded from it. Body The main reason for worry for USA is not that there are very less number of females who are engineers. The bigger worry is that number of women graduating from engineering programs has declined by about 5.2% by 2009 (Fouad and Singh.).At present about 20% of women graduating from engineering colleges are women – a figure which has remained static for the last 15 years. The bigger worry is that even Islamic countries like Qatar , Pakistan are producing more percentage of engineers than USA. There is no indication that this figure is likely to increase any time soon. At a time when China and India are producing engineers in much larger number, USA cannot afford to close its doors on women engineers. We are already facing outsourcing of backend jobs to these countries , if the number of engineers in USA keeps on decreasing , we will soon see even research jobs being outsourced. A b eginning has already been made with companies like Yahoo and Google opening their research centers in India. The thing which is sad is the fact that although 20 % of women graduated as Engineers, in 2011 only 11% of them was actually working in the engineering field (Shellenbarger). Thus not only do women not prefer to opt for engineering but 50% of them who do engineering consider it as a mistake and do not take up engineering careers. In order to find out the reasons for this we will start to have a look right from the engineering colleges and then move up to the work place. Engineering Colleges: A male Bastion If you move around the campus of any engineering college , you

See Below Essay Example | Topics and Well Written Essays - 250 words - 7

See Below - Essay Example The distinction between legitimate and effective authority is that an effective one simply supports to change the decisions that apply to others. Legitimate authority has the ability to alter these decisions. The fact that authority calls for performance for a certain action is a basis for decision making which is not to be added to all other sound decisions when assessing what is to be done, but should eliminate and replace some of them. The theory is only acceptable if there are limits on what the legitimate authority can fairly order the individuals to do, a reason why it does not essentially replace all relevant decisions. In conclusion, Hobbes and Locke’s approach to decision making can be justified only based on consent. There should be a voluntary formation of political obligation and justice, where justice depends on what the individuals are willing or choose to agree to. Individuals should decide according to the concept of the â€Å"original

Nuclear Technology vs Nuclear Weapons Essay Example | Topics and Well Written Essays - 1000 words

Nuclear Technology vs Nuclear Weapons - Essay Example The use of nuclear technology in various spheres of life is rising although it has met stiff resistance from environmentalists. Some argue that nuclear technology is a problem, but others say its the solution.When Henri Becquereldiscovered radioactivity in 1896, he laid the foundation for the adoption of nuclear technology.The main forms of nuclear technology are nuclear medicine, nuclear weapons and nuclear power and its uses have been utilized in various fields. For instance, smoke detectors are made using this technology. Medical radiography is the largest application of nuclear technology in the medicine world. Through this technology, doctors use x-rays to get images of areasin the human body to assess injury or damage. In Agriculture, nuclear technology is used in the production of better species via induced mutation.Biologists also use it in insect control by sterilizing male insects (Carbon 2). Problems and issues of nuclear technology Nuclear energy accounts for about 16% of the world’s electricity. This kind of energy is produced through nuclear fission, a process by which a nucleus absorbs a neutron then splits into two lighter ones.Nuclear fission produces energy that drives the explosion of nuclear weapons which are highly destructive. For instance, a nuclear weapon weighing just over a ton produces the same explosive force as that of at least a million tons of TNT. Developed countries are turning to nuclear energy as an alternative source of power. The united States is the largest producer of nuclear energy in the world and accounts for at least 30% of the world’s nuclear electricity generation. Developing countries are investing millions into research and exploration of this kind of energy.Green house gas emissions by nuclear power is smaller as compared to coal (Lovins 35). In order to stem the spread of nuclear weapons, counties came together and formed the International Atomic Energy Agency (IAEA) whose objective is enlarging and accelerating atomic energy’s contribution to health, prosperity and peace throughout the world. The use of nuclear weapons in World War 2 had devastating effects on Nagasaki and Hiroshima, effects that are being felt to date. Many experts have argued that nuclear energy can help fight climate change. This is because a nuclear power plant emits very little or no carbon dioxide an argument that has been challenged by Mark Z Jacobson. In his analysis, Jacobson found that the use of nuclear energy leads to carbon emissions that range between 9 and 25 times more than that of wind power (Barton 1). The radiations released during the production of nuclear energy increase the risk of diseases like cancer. Therefore, those living near nuclear plants or working in them have a higher risk of getting cancer. An analysis by Baker et al shows that leukemia rates are elevated among children residing near 136 nuclear power plants in USA, Canada, France , United Kingdom,Japan, Spain and Germany. A single nuclear reactor produces at least 20 tons of high-level waste annually. Nuclear power plants and their waste can be the target of terrorists who can also use plutonium to make bombs because civil nuclear reactors use MOX fuel. Another predicament is that the use of n

Hospitality Management With Tourism Essay Example | Topics and Well Written Essays - 2500 words

Hospitality Management With Tourism - Essay Example Client preferences and status also play a crucial role in fostering diversity within the hospitality industry, since products and services cannot be standardized. This paper provides insight into the UK hospitality industry by comparing two hospitality outlets, that is, a hotel and a restaurant, on the basis of diverse operational factors. Aim To examine the diverse operation factors implicated in provision of food, beverage and accommodation in the UK hospitality industry. Background Development of the UK hospitality industry can primarily be attributed to the growth and advancement of other economic sectors. For instance, the growth of manufacturing industries meant that individuals needed to leave cities for holidays. Advancement of the transportation sector, through improvement of railways, roads and air travel also means that there are easier, cheaper and faster ways for people to move from one point to another nationally or internationally. Other than the diverse economic and t ransport industries, hospitality is also linked to travelling for leisure or tourism. This is because; with increased per capita income, individuals have more disposable money and free time to travel for leisure. This has led to a significant rise in demand for accommodation, as well as, eating and drinking facilities. Hotels and restaurants are two of the most common hospitality outlets in the UK. The hotel sector is actually considered to be the largest in the UK and it comprised of a broad range of establishments. Hotels are categorized on the basis of their luxury, with the highest being five-star establishments, followed by lower class hotels, lodges or motels and finally, guest houses or bed and breakfast (B&B) places. Most hotels do not only offer accommodation, but food and beverages as well. In contrast, restaurants specialize in provision of food and beverages to customers. Just like hotels, eating establishments or restaurants can also be classified into several categorie s, including takeaway joints, fast-food eateries, popular catering outlets like coffee shops, mainstream catering and fine dining restaurants (Seba 65-70). The hotel under scrutiny in this case is The Halcyon, located in London’s Holland Park Avenue. The five-star hotel is compared to the Berners Tavern, a fine dining restaurant also Located in London, along Berners Street. Berners Tavern Company Background Berners Tavern was launched on 12th September 2013. Just like other new restaurants the eatery has drawn a lot of attention, especially because it was founded by Jason Atherton, a prominent chef behind other renowned restaurants in London. Berners Tavern was named after a hotel that was originally built on its site in the year 1908. The restaurant is located in Soho, a city  district of central London, which is currently famous for its nightclubs, restaurants and other entertainment establishments. This implies that the restaurant is strategically located since London re sidents, as well as, outsiders come to the place in search for fine dining, yet affordable eateries. Even though it has not been operational for a long period of time, Berners Tavern attracts a lot of clients and reservations are not easily secured. The restaurant is relatively big, capable of housing close to a hundred

High school student drop out Essay Example for Free

High school student drop out Essay The increasingly high rate of school dropout is worrying all the stakeholders in the education sector including parents, teachers and the government. This is because these people are aware of the challenges that will face students who drop out of school. Although leaders have called on communities, families and schools to make efforts to ensure that students remain at school, the rate at which the students drop out of school is still high. It is therefore important that we analyze the problem with a view of understanding it better, so that we may know how to resolve it once and for all. see more:research paper about tardiness The number of students who complete school in the US has been steadily declining over the years. In fact, over the last decades, this figure has only increased in seven states. In ten states, the percentage of students who did not complete school was 8% or higher, which reflects a disturbing trend. US is currently ranked tenth among the countries in the world which have the highest school completion rates. When a country that is considered to be the superpower is ranked tenth on school completion rates, this shows that there is a major underlying problem. Factors that contribute to the high school student drop out rate. Family cohesion and background. This is one of the major reasons why students drop out of school. Students who come from families where there is violence, abusive homes or poor parental relations have higher chances of dropping out of school, compared to those who come from stable homes. This is due to the fact that such children are more likely to have stress and depression because of the problems that they have. They are also likely to start abusing drugs at an early age, which may contribute to their dropping out of school. Statistics also show that children who come from single parent families are also more likely to drop out of school than those who have both parents. This situation is linked to low self esteem as well as problems that children who come from single parent families face. Early pregnancy. Early pregnancy is a major challenge for young girls, and is a contributor to their dropping out of school. This situation is compounded by situations where the young girls families are not financially stable, or cases where the boy responsible for the pregnancy is either unwilling or unable to support the girl. Many young girls who face this situation usually take breaks to give birth, but fail to return to school due to various reasons. The girls who are not financially well off are forced to drop out of school to take care of their children, while others fear going back to school due to stigmatization. School violence. This is a factor that is increasingly contributing to the dropping out of school by students. School violence has increased in the recent past, and takes various forms. It might take the form of serious security breaches that involve use of deadly weapons, like was witnessed in the 1999 Columbine high school massacre (Rosenberg 2008). It may also take the form of bullying and harassment of students by fellow classmates. Both these forms of violence have the potential to create fear to actual victims, and may discourage them from attending school. In these cases, there is genuine fear for their lives and they may drop out of school. Employment. Poverty or general unemployment of members of the family may make students drop out of school. This is because the students may be forced to work in order to support their family. In these cases, the students may not have adequate time to study due to the responsibilities that they have. Employment opportunities may not only be available to the students who are not well off financially. Some students come from financially stable families but look for employment opportunities so that they might save money. These students are also likely to drop out of school since it is difficult to work and study at the same time. Psychological or personal characteristics. There are certain characteristics that students may possess, which may make them drop out of school at an early age. These may be either physical or psychological characteristics. Psychological characteristics may include low self esteem, mental illnesses, depression and stress, among other problems. In case students have these problems and they are either not addressed early enough, or these students lack learning facilities that accommodate their unique needs, they are highly likely to drop out of school. According to Kenneth (35-39), students may also face physical disabilities that hinder the learning process. Such include blindness, deafness or other physical disabilities. If such students also lack facilities that can handle their needs, they are also likely to drop out of school. Substance abuse. According to David and Wayne (4-8), students who engage in substance abuse have very high chances of dropping out of school. Students who abuse alcohol or other hard drugs such as cannabis, heroin, cocaine or other drugs are likely to drop out of school. This is due to the disciplinary problems that they are likely to face in school as well as the fact that such drugs hinder the learning capabilities. Such students are unlikely to perform well in school, and this has the effect of demotivating them. They are also more likely to face stress and depression, and all these factors work to increase their chances of dropping out of school. Perceived loss of value of school diplomas. The modern business environment has become very competitive, and this is attributed to globalization. Success in the modern world is increasingly based on merit and job performance. Employers are nowadays looking for very high academic qualification when recruiting employees. In this regards, high school diplomas are generally perceived to have lost value, and students need to pursue further education so that they might get employment opportunities in this competitive business environment. Some students therefore opt to drop out of school and pursue other interests due to this perception. Such interests include drama, movies, modeling or the music industry. However, what most students are not aware of is that one has to have basic education in order to be successful in these fields. High school education acts as a platform for pursuing further education and building a career. Limited number of counselors. Statistics point to the fact that the average number of students who are served by a single counselor is 500. In high school, the average number of students served by a single counselor is 285. These counsellors have many tasks to accomplish and have very little time to interact with students. According to Jill (311-317), students who are about to drop out of school may therefore not find someone to talk to and get advice regarding the situation. This is also compounded by the fact that most of these students have poor relations with their parents, since teenagers and parents usually have communication problems. Students therefore opt to drop out of school due to lack of advice on the consequences of making this decision. Solutions to these problems. Counseling. Most students may reverse their decision to drop out of school if they are advised on the consequences of making this decision by someone that they trust. In most of these cases, counselors are the best people to advice the students since there are young counsellors who understand the problems that these students go through. The government should ensure that there are enough counselors to serve all students. Sometimes students may be depressed and they only need someone to share their problems with. When they are unable to find someone, they take drastic steps like dropping out of schools. Counselors will advise students that education is very important for success in life. Safety. The government and all education stakeholders should also ensure that the school environment is safe for all people. There should be adequate controls that prevent and deal with security breaches, either involving deadly weapons or bullying. Some problems like bullying may appear to be petty and they are ignored in most academic institutions. However they are serious problems that should not be ignored, since they have high psychological impacts on the victims. When students can feel safe in the school environment, they will look forward to going to school to learn. After all, these students spend most of their time in schools, and once they feel that they are unsafe, they are likely to drop out of school. Family problems. According to Gail (211-216), it is evident that family problems is a major factor that contributes to dropping out of school. It is a very sensitive issue considering that there is a limitation to which strangers may involve themselves in family matters. It is however imperative that problems such as violence and abuse are reported to the authorities, and these will be addressed through the relevant laws. These problems cannot be condoned, since once students are not comfortable in their own homes, it will be difficult for them to concentrate in class and learn. Other family issues such as parental and child conflict should be addressed through dialog, either between the school administration and the individual families, or through counseling by qualified professionals. This dialog will enable the underlying problems to be identified and solved, so that the children may stay in school. Early pregnancy. This problem is best solved by preventing the issue, rather than addressing it after it has occurred. The young people should be told about the consequences of early sex, especially unsafe sex. These students should be made to understand that in addition to the risk of pregnancy, there is also a risk of contracting STIs such as HIV/AIDS. However, one a girl becomes pregnant, she should be allowed to stay in school until the time to give birth, after which she is given a break. She should resume school after giving birth, as this is very important. Counselors and parents should play a crucial role in guiding girls who are undergoing this experience. The government should also set up funds to help girls who are pregnant and do not have the resources to take care of the baby, and go back to school. Facilities for the handicapped. The government has a crucial role of ensuring that there are learning facilities that will take care of the needs of students who face either physical or mental disabilities. There should also be enough teachers who have been trained on how to take care of the needs of these students. This will ensure that these students learn just like their peers, and that they have equal opportunities in life. Value of diplomas. The stakeholders in the educational sector have a crucial role to play in publicizing the value of the high school diplomas. There should be regular talks between these stakeholders and the students regarding the issue. Students should be made to understand that although the modern world has become very competitive, it is imperative that they obtain at least the high school diploma. The reason is that the diploma acts as a platform in acquiring further employment opportunities and joining a profession. Employment. The government should enforce the laws that bar the employment of young people who are below the legal age. It should also hold regular forums with employers regarding employment of young people with a view of regulating the hours that they work. The employers should also be made to insist that young employees pursue education, since this will be the platform for promotions and advancement in the careers. This will enable that the young people who work have enough time to study. Conclusion and recommendation. The stakeholders in the education sector should join hands in ensuring the the drop out rate drastically reduces, and that each child knows the value of education. The solutions to the problems that have been discussed above should be implemented, so that this objective may be achieved. Above all, students should be made to understand that the high school diploma is a platform for opportunities in life.

Advertising Campaigns in Banking Using Images of Famous People Essay Example for Free

Advertising Campaigns in Banking Using Images of Famous People Essay Today, banking services look very similar to each other. While comparing various products, a customer has often no idea which one is the best for him and he does not even know how they differ from each other. In order to understand the difference between them, it requires a thorough analysis, for which a potential buyer does not have enough time. In most cases, the choice of customers is based on irrational considerations. By observing recent advertisements in banking sector, I came to conclusion that most of them are becoming less informative and more focused on creating a positive image of the bank and its product. This creates an impression that the product or service is essential to the customer and its possession or use of service means that the buyer belongs to a group of the wise or better ones who are well chosen. Further observations has shown that it is becoming increasingly popular to use celebrities in advertisements of well-known banks, as public has sympathy, respect and trust towards those people. These advertisements include actors, successful athletes and popular personalities from the media world. The common feature of these various industry representatives is their universal recognition. Therefore, the subject of this work is to look at how banks are creating a positive image though their advertising campaigns by using celebrities. The goal of my work is to present the role of the brand, the essence of advertising, as well as to demonstrate the specific marketing activities with the use of recognition of famous people. The first part provides information on the purpose of advertising, its functions and types. The second part shows how branding is done with the help of famous people in Russia. Lastly, I will conclude the research by evaluating advertising activities in banking sector and their effectiveness. Advertising Advertising is usually presented as a message that aims to increase demand and thus sales of a certain product. However, this definition is incomplete and should be supplemented by two important elements. The first one concerns the creation of advertising in order to reduce demand. An example could be an anti-smoking or anti-alcohol campaign. The second element is to present advertising as a combination of information and persuasion, prompting the customer to buy the product with better selectiveness. Since advertising is a broad concept, it is understood in many ways. Philip Kotler says that advertising is a measure of information and propaganda, designed to increase the level of knowledge of brand, product and company of its customers or potential customers. However, Belch Belch write that advertising is any form of communication about a product, organisation, ideas or services originating from a distinct source, facing the environment. The most common purpose of advertising is to create customer awareness of the existence of a company, product or brand. The customer should spontaneously recall the advertised name, and at the same time be encouraged to re-purchase. Another objective is to maintain positive beliefs about the image and to create the best possible relationship with the client. These objectives could not be achieved only by using advertisements, as an integrated marketing plan is required for those purposes. Another function is related to the issuing of competitive messages in response to competitors advertising messages. The main objective is to increase the attractiveness of their products. Another way is to weaken the position of the competition by presenting their products from a weaker side. There are also two major function of advertisements. Consumer advertising targeted at specific customers. A significant number of advertisements on television, radio or newspaper is consumer-based. A characteristic feature of these ads is that it is financed by the manufacturer or dealer who sells the product. Advertising to the companies also known as industrial, commercial and so-called business advertising. The vast majority of advertisements related to consumer is located in all types of media. Business advertising presents in specialised publications or professional journals. The objectives and functions of advertising divide them into two more elements: Advertisement is designed in order to stimulate demand for the product, such as American cigarettes, fruit from Morocco, Polish chocolate. It is used in one of two situations. The first is part is when a product is getting launched. It is called pioneer advertising. The creation of such advertising is associated with the implementation of the following three objectives: 1) To introducing a new product to market.  2) To affect selected markets, simplification of the contractors carrying out the tasks. 3) To inform the pioneer. The second element is connected to advertising to maintain the demand. Such advertising is used throughout the product life cycle and seeks to maintain or stimulate demand. It is also important to mention, that the selective demand advertising is different from the main demand advertising which is designed to stimulate demand for individual brands. It is a competitive advertising that appears in the second product life cycle, when there are already competitive products on the market. The company is trying to gain an advantage through the promotion, so that customers remember those product. This is usually done by highlighting the advantages and unique advantages of the product over a competitor. Another form of selective demand advertising is comparative advertising. Creating brand by using the image of famous people A company that wants to effectively advertise its brand, should not reserve funds for advertising campaigns. Power of the media is unbelievably huge these days. Media is considered as a fourth power in terms of influence on public. Regarding the banking sector in Russia, it is becoming increasingly popular to use images of famous people in advertisements. It comes to media operations, whose primary objective is to create the brand advertising, where the actor or another person from the world of politics, business, etc. represents the business and associated with the product. Mechanics of this advertising method is simple: This famous person uses the services of the bank N. So its a good bank and you can trust it. This advertising method has several advantages: 1) The fame of celebrity and his character is applied to the brand. 2) If a customer feels confident towards the celebrity, this confidence will be applied to a brand. Increased brand loyalty among fans of celebrities. 3) The client is more prepared to use products and services and has positive attitude towards the brand reduces attention to the price. An example of a effective application of such a strategy is the brand image advertising campaign of VTB 24, which began back in 2008. The campaign was built on attracting celebrities to advertise the bank as a reliable, stable institution that can be trusted. Those celebrities where: a coach Tatiana Tarasova, actresses Ingeborg Dapkunayte and CHulpan Hamatova, composer Igor Sharp, etc. Shall I call a few celebrities this is the safest option, because you can work on different audiences at the same time believes the managing director of BBDO Branding Olga Konovalova. However, some experts pointed out that a participation of an actor Konstantin Khabenksy was not entirely successful the campaign . Usually his characters have unpredictable personality: they do not represent the stability that people are willing to see in the bank. Overall, Young Rubicam advertising agency believes that this strategy seems to be justified. This campaign helped to create an image of VTB 24 as one of the most stable and popular among celebrities banks. Moreover, the brand recognition of this bank increased from 34 to 45%. But not all advertising campaigns became successful. At the first glance I thought I was imagining things that was the reaction of most passers-by when they first saw the billboards of the bank Trust with an image of Bruce Willis. For the first time on the territory of the former Soviet Union such a global megastar was participating in the Russian advertising campaign. Vice-President of Trust Communications Dmitry Chukseev binds him choice of Bruce Willis with the results of studies that have shown that he is an absolute leader in the aggregate index of perception of the target audience. The use of celebrities in advertising has serious drawbacks, such as: 1) The risk choosing a wrong celebrity. Money down the drain if a celebrity is not popular among target consumers. 2) The risk of damaging the brand image in the case of a celebrity scandal. The risk of damaging the brand image in the case if celebrity is advertising some other brands. According to sociological research, advertising by using celebrities will be less in demand over time. In 2010, the American edition of Ad Age found that the modern public wants to get as much information in advertising as possible and it is this, rather than the popularity of the characters which is taken into account when banks are thinking of the next marketing move. A study of Ace Metrix found that advertising of financial services with celebrities does not generate high consumer confidence, besides celebrities distract the consumers’ attention on a product. Conclusion Advertising is created to promote the product. It is designed to convince customers to accept the product and purchase it. A form of advertisement should represent advantages of products and services promoted and show the benefits of the product to the customers. Advertising should involve means and methods that will effectively allow the transfer of your content to consumer. Today, advertising has almost the status of art. The advertising message is often intended not only to promote the product, but also to shock the customer and cause him to experience the product emotionally. Effectively formulated advertising message not only encourages the recipient to purchase a product, but also allows to encode in his mind, which in tern affects consumer’s preferences. The aim of this study was to show how the banks influence the decisions of customers through the use in advertising of the services of trusted and widely accepted celebrities. People pay attention to such features as sympathy and trust in the star. This confirms that the banks branding through advertising campaigns by using images of famous people has a positive affect on the overall brand awareness. Nowadays, due to the continuous changes in the market, the importance of quality and quantity of information is significantly increased. Information overload makes todays buyer is no longer in a position to observe and analyse the changes. A more developed market, more products and forms of distribution, increased competition between companies means that the role of information significantly increases. Celebrities are no longer needed to raise confidence in the banks. Therefore, banking sector needs to change the trend in the commonly used types of advertisements, which will be characterised by greater efficiency than those involving identifiable persons. Therefore, creating brand by using the image of famous people is no longer perspective. However, this is still a matter of debate.

Functions and roles in housekeeping

Functions and roles in housekeeping CHAPTER 1 – HOUSEKEEPING (INTRODUCTION) 1-1: An unfortunate truth- It is unfortunately true that housekeeping department being the largest department is the least admired and appreciated department in a hotel, which is maybe because of its ‘back of the house’ identity, its limited contact with guests and its only job of cleaning and maintaining the hotel. Housekeepers are the unsung heroes of the hotel. But today housekeeping department is no more a back of the house department, rather it is an important and integral department in a hotel. In accordance with the modernization and advancement in technology, housekeeping department has changed itself in a better way according to the present day scenario in the hotel industry. 1-2: What does Housekeeping department ensure? An effective and efficient housekeeping department essentially ensures the cleanliness, secures the safeguard, maintains an aesthetic upkeep in the hotel and deals with all the ancillary services provided by the hotel. The functions performed by hotel housekeeping department determines all the day to day operations of the hotel. Its main significance is to ensure cleanliness, comfort and safeguard in the hotel and to professionally upkeep a higher level of quality service at all times. In today’s tough and competitive scenario, maintaining exquisiteness in the hotel is hard and satisfying guest with that exquisiteness is even harder. 1-3: Changes in the job of Housekeeping department- In past times, the job of Housekeeping department was limited to the only responsibility of ensuring cleanliness and maintenance of the hotel on a timely basis, but today various and enormous changes have been made to the job of Housekeeping department ranging from the dealing with diverse cleaning chemicals, managing ‘lost and found’ and avoiding theft in the hotel. CHAPTER 2 – HOUSEKEEPING MANAGERS AND HOUSEKEEPING 2-1: Latest trends going on in Housekeeping- As the hotel industry is focusing more on recycling inventory, waste composition and environment conservation, housekeeping department needs to make some habitual changes and in order to meet the primary challenges it necessarily needs to follow the latest trends going on in the hotel industry, some of which are given down below: 2-1-1: Recycling and utilizing inventory Using old linens as towels and aprons, purchasing cleaning and guest supplies in bulk to save money, exchanging old furniture and equipment’s with scrap dealer for money or donating them to institutions or charities are some of the emerging inventory trends going on in hotel housekeeping scenario. 2-1-2: Technology savvy – Nowadays hotels are largely depended upon the use of technology to save time, bring personalization in service and ensure quality service. The use of i-pads and i-pad minis in in-room service as an e-butler which allows the guest to access the options like remote control lighting and door locking system, entertainment services like music and camera and other options. This use of technology also helps the hotel to work efficiently in day to day jobs as it enables the optimal utilization of time at one click. 2-1-3: Housekeeping software Hotel housekeeping software is a web based system that helps to cut the cost, save the time and reduce the human effort for efficient and effective management of housekeeping jobs. It enables the hotel management system to link with all the departments through web, it makes online reservations and booking features in order for hotel to increase the occupancy, it keeps the expense and usage records of the inventory and generates the reports within seconds.2-1-4: Eco-friendly practices – Hotel industry is increasingly focusing towards environmental awareness, becoming eco-friendly and moving towards reliable tourism. Hotel housekeepers emphasize eco-friendly policies in their daily briefings, creatively use local crafts in guestroom amenities and turn down services to promote and profit local trade, ensure that all the guestroom amenities are eco-friendly and no plastic and chemicals are used, encourage guests to participate in linen and towel re-us e programs. 2-2: General challenges and problems in Housekeeping- Some of the general challenges and problems faced by Housekeeping managers includes managing back to back situations, mismanagement of jobs, pest controlling, cleaning linen and towels and laundry, replenishing guestroom amenities and bathroom toiletries, bed making challenges, seasonal challenges, dealing with cleaning chemicals and equipment’s, security of guest’s belongings, etc., some of which are detailed down below: 2-2-1: Pest Controlling – The challenge of Housekeeping managers in pest controlling service is to deal with different kind of pests such as mosquitoes, cockroaches, insects and flies, lizards and rats. Save the hotel building from birds and their doing feces is also a difficult task. Housekeeping managers should coordinate with pest control vendor to ensure measures taken regarding all the pest control tasks and treatments such as timely spraying, fogging, fumigation, gel treatment, keeping gum boards for lizards and rats, using lemon grass oil spread to resist mosquitoes, birds gel and spikes and netting to resist the hotel building from birds. 2-2-2: Seasonal Challenges – Housekeeping managers encounter cleaning challenges mostly during rainy season. Cleanliness and maintenance of guest areas during rainy season becomes challenging because rainwater as flows down in guest areas along with soil leads to the algae growth and other issues in guest areas. Rainy season can also cause infestation in the hotel premises as it brings insects and flies along with it, so Housekeeping managers should ensure that there is no water logging and there is no possibility of insect infestation throughout the hotel premises. Keeping foot prints off the floor during rainy season is also a difficult challenge for housekeeping managers. 2-2-3: Security of guest’s belongings – There is always a certain extent of fear in guest’s mind when leaving their valuable items in hotel’s room. As this is a genuine fear of items getting lost or stolen. Housekeeping managers should always take some serious measures regarding guest’s valuables. Housekeeping managers need to create and circulate some strict rules to safeguard the guest’s valuable items being lost or stolen by the housekeepers. Nothing other than missing of guest’s valuables weakens the guest’s trust. CHAPTER 3 – LINEN CHALLENGES IN REGARD TO CURRENT TRENDS 3-1: Change in linen trends – There has been a scenario in hotel industry a few years ago wherein every hotel housekeeping used to repeat the same linens every year. This scenario was same for both bed and bath linens as well. Every guest could probably find the same white, plain and striped linens and same plain terry towels across every hotel they would visit. Despite this scenario has been changed as the trends has been changed as well. Previously, hotel housekeeping used to have a maximum thread count of 400 but presently it has been lengthened to 1500 which ranges from 550 GSM to 700 GSM. Whereas, previously linens were made from 100% cotton but presently hotel housekeeping use linen made from the mixture of cotton and polyester and sometimes even 100% polyester made linen is also used. Mixing polyester and several other fabrics like organic cotton, Egyptian cotton, microfiber, nylon, etc., in linen increases the strength and durability of linen. Housekeeping managers of many hotels even provide their guest with a linen menu which consists of a choice of pillows ranging from microfiber, cervical, soya, horse hair, memory foam, bamboo pillows and even a pillow concierge for assistance to ensure guests a happy sleep. Housekeeping managers of many hotels are adopting the technique of RFID or Radio Frequency Identification that acts as a linen management system which enables the housekeeping managers to tackle the challenges and problems faced by them regarding the management of the linen and linen related issues. Another upcoming trend in hotel housekeeping is the use linens made from organic products like bamboo, coir, jute, paper, wool, etc., and the use of linens which take less time in drying. Ranging from energy saver lighting and water saver bathroom amenities to eco-friendly linens, hotel housekeeping are adopting various techniques to cut linen cost and long term operational cost to initiate more efficient and effective practices. 3-2: Linen challenges and problems The use of RFID technique by the hotel housekeeping for linen management like linen inventory control, linen purchase, etc., cannot be adopted by many hotels because it is a costly system that requires a high cost involvement. The adaptation of energy efficient, environment friendly and organic products like eco-friendly linen, eco-friendly chemicals such as Eco booster, Eco soft, Eco tide, etc., by the hotel housekeeping is also reducing because it also requires a high cost involvement. Cross contamination of clean linens is one of the major challenge faced by housekeeping managers. They face major problems in keeping clean linens fresh and keeping them away from dirty and contaminated linens. Selecting appropriate and proper materials from which the linens are made up of is also a major challenge faced by housekeeping managers. They face major problem when selecting the materials like cotton, polyester, microfiber, nylon, wool, etc. Linen is mostly damaged due to excess of chemicals during washing and excess of heat during drying. Regulating chemicals during washing linens and reducing heat during drying, can increase the life of linen. Increasing the life of linen for budgeting costs and managing linen inventory is an adequate and crucial factor in hotel housekeeping. Changing and replacement of linen can be a costly operation. CHAPTER 4 – LAUNDRY CHALLENGES IN REGARD TO CURRENT TRENDS 4-1: Current laundry trends – Housekeeping managers are adopting RFID or Radio Frequency Identification technique for laundry management as it oversees it by increasing productivity, preventing loss during linen exchange, budgeting costs, tracking and recording laundry activities, monitoring laundry functions, reducing labor costs and lowering operating expenses. Housekeeping managers are adopting Ozone laundry system to reduce costs and implement environment efficient practices. The major advantage of Ozone laundry system is that it has an on premise installation and does not disrupt any other housekeeping operations. Ozone laundry system evaluates hotel laundry operations and enables the housekeeping managers for cost and energy savings. Housekeeping managers are adopting the use of special detergents with color protection technology formulated to keep dark fabric dark and the original color retained, use of bleach pens for effective upkeep of fabrics with a fine point applier technology, use of fabric softeners and whiteners, spa like treatment with laundry detergents that care fabrics with aromatic therapeutic scents and wrinkle free sprays that softens and crisps the fabric without using an iron. Housekeeping managers are adopting waterless laundry system with polymer bead technology which provides a solution to the problem of water, detergent and electricity usage and wastage. This system replaces 80% of water, uses 50% less detergent and electricity in contrast to the traditional used methods. This technology has outperformed the traditional laundry methods with today’s laundry methods used by the hotels. Another trend followed by housekeeping managers is the transformation of in-house laundry operations into polymer bead laundry system which helps to cut laundry operational costs by 50% and enables efficiency in usage of water, detergent and electricity. This technology allows the tough stains on linen to remove and linen gets cleaned in betterment for extending the life of linen, so as to provide the guests with cleaner linens and keep the linen inventory in use for a long time. 4-2: Laundry challenges and problems – A challenge faced by housekeeping managers is to wash anything and everything ranging from shoes, microfiber cloths, garments and mop heads. Washing all the laundry fabrics all together causes problems, damages the fabrics and even the machines. But at the same time, it can be expensive and excessive to wash them separately or wash them by hands. In hotels, the stains of coffee, tea and chocolates can be washed, but washing the stains of blood and some permanent stains is a challenge for housekeeping managers. Nothing can be resolved other than discarding the linens with such stains, and replacing them can involve high cost. A major challenge faced by housekeeping managers is that the removal of stains from fabrics takes time and needs patience, that housekeeping managers during laundry operations don’t have. The challenge housekeeping manager’s face is to identify and treat the stain based on the type of stain it is. Is it an oil based stain, an organic stain or a nonorganic water based stain. Another challenge which housekeeping managers face is the smelly and dirty washing machines. After washing hundreds or thousands of fabrics in laundry in a week, washing machines needs to be washed once in a week too. Housekeeping managers face a major challenge of labor intensiveness, which is the most expensive component in laundry operations. It is a cost factor which requires a high cost of involvement. The challenge is to cut labor costs by utilizing the laundry standards with efficiency and effectiveness. CHAPTER 5 – GUEST SUPPLIES CHALLENGES IN REGARD TO CURRENT TRENDS 5-1: Change in guest supplies trends – Other than providing friendly and personalized services, what interests and fantasizes the guests are the in-room guest supplies and amenities. Ranging from grooming products to cosmetic products or techno savvy products, in-room hotel guest supplies or amenities have been advanced as hotels all over the world are accepting and appreciating the latest guest’s trends. The standard old trends in hotel guest supplies of keeping a chocolate on the pillow or other food amenities during turn down service, offering a welcome drink on check-in and providing complimentary Wi-Fi, no longer interests the guests now. In the world of high-end guests who expect high-end amenities look for extravagant facilities and services. The new trends in in–room guest supplies that are emerging in hotel nowadays is providing whole minibar as complimentary amenity and offering the guests an amenity menu to choose the amenity of their choice. The standard hotel bathroom with tiled floors and shower curtains no longer fantasize the guests now. Guests of today want the bathroom trending such as distinctive faucets and sinks, extravagant lighting systems, illuminated mirrors, glass paneled doors, which boosts the bathroom design. Housekeeping managers have understood the change in trends of guest supplies and are shifting towards providing exclusive branded amenities to their guests. Accor’s luxury hotel segment Sofitel provides its guests an elegant refinement of products from exquisite brands such as Hermes, Lanvin, Cinq Mondes and Carita. 5-2: Guest supplies challenges and problems – The major challenge faced by housekeeping managers in guest supplies is the cost-factor. Housekeeping managers face a cost-cutting problem which diversely affects the quality and quantity of the guest supplies and amenities provided to the guests. Another challenge faced by housekeeping managers is the keeping minibar stocked or re-stocking of minibar amenities. Guests often complaint about the inflated price of the minibar amenities. So it is also a major challenge for the housekeeping managers. The challenge which housekeeping managers face regarding minibar guest supplies is to use costly branded products and make it a complimentary amenity. Instead they can use local or less expensive products in minibar and make it complimentary. Wi-Fi has been a standard amenity in the hotel guest’s supplies. Housekeeping managers regarding hotel Wi-Fi face cellular challenges of weak signal strength and network capacity issue. Customizing and personalizing hotel guests supplies according to the specific preferences and demands of the guests and providing the best of quality services and facilities in guest’s supplies is another major challenge faced by housekeeping managers. CHAPTER 6 – CONCLUSION 6-1: Critical Analysis – All the hotels around the world are pursuing to look for efficient and effective ways of meeting the needs and demands of the guests and providing the best of quality services, in which hotel housekeeping department plays a vital and crucial role. Hotel housekeeping department ensures to provide an all new element in the luxury to guests and guestrooms in the terms of linens, laundry, guest supplies and other ancillary amenities. The emerging trends of linens, laundry and guests supplies in hotel scenario directly collide with challenges faced by the housekeeping managers regarding these three aspects. Changes in linen operations due to cost and other factors such as using single bed sheets instead of two bed sheets, mixing polyester and several other fabric materials with cotton to make linens, are some of the changes that are taking place. Laundry operations where new washing techniques such as steam laundry, waterless laundry and ozone laundry are taking place because water is a perishable resource and need to be saved and for more environment efficient techniques. In today’s hotel scenario of high-end guests who expect high-end amenities and look for extravagant facilities and services, demand for more due to the rise in their disposable income. And by providing exquisite guest supplies hotels can rise up to the expectation mark of the guests. In the end I’d like to conclude that the housekeeping department is an important and initial part of the hotel which is not going to change anytime soon or later. Anchit Garg 1477555Page 1

Slavery During the Enlightenment and the Frech Revolution :: History Historical Slaves Enlightenment Essays

There were many views of the issue of slavery during the Enlightenment and the French Revolution, and the resolution of slavery affected economics, politics, and social order. The slave trade triangle between Europe, west Africa, and the Indies has a great affect on European economics during this time. The only way for this elaborate trade triangle to work is if there were black Africans available for export to the Indies as slaves. If they were not available, then the landowners in the new world weren't able to produce the sugar, coffee, and tobacco for export to Europe, and the circuit broken. These African slaves were convenient, according to Guillaume Raynal (document 6), because they were thought to be more comfortable working in the hot conditions of the Indies, because they had originally come from a very hot climate in Africa. In order to make the best use of the land, more efficient workers would be needed, and hence the slaves. The issue of slavery has extensive impacts on French politics during the Enlightenment and the revolution. Many colonists and landowners were confused over the appliance of The Declaration of Rights of Man to slaves and blacks (document 13). If it did apply to them then slavery would be abolished, which (according to document 10) would cause the colonies to loose commerce, essentially destroying them because French colonists had only profits from their trade to live on. Those who were against slavery (documents 9, 15) used The Declaration of Rights of Man as their main source, in that it declared equal rights to all men, not just to white men. Slavery affected European society also in many ways. Generally, in terms of European society, most people were against slavery, on the grounds that African slaves were people too, and they deserved the same basic rights declared in The Declaration of the Rights of Man. Most suggested the question of why blacks only were enslaved, sighting that skin color made no difference in the person (document 7). Others, like Voltaire, said that the luxuries that Europe now enjoyed, like sugar, cocoa, coffee, and tobacco, were not really sufficient to gratify the enslavement Slavery During the Enlightenment and the Frech Revolution :: History Historical Slaves Enlightenment Essays There were many views of the issue of slavery during the Enlightenment and the French Revolution, and the resolution of slavery affected economics, politics, and social order. The slave trade triangle between Europe, west Africa, and the Indies has a great affect on European economics during this time. The only way for this elaborate trade triangle to work is if there were black Africans available for export to the Indies as slaves. If they were not available, then the landowners in the new world weren't able to produce the sugar, coffee, and tobacco for export to Europe, and the circuit broken. These African slaves were convenient, according to Guillaume Raynal (document 6), because they were thought to be more comfortable working in the hot conditions of the Indies, because they had originally come from a very hot climate in Africa. In order to make the best use of the land, more efficient workers would be needed, and hence the slaves. The issue of slavery has extensive impacts on French politics during the Enlightenment and the revolution. Many colonists and landowners were confused over the appliance of The Declaration of Rights of Man to slaves and blacks (document 13). If it did apply to them then slavery would be abolished, which (according to document 10) would cause the colonies to loose commerce, essentially destroying them because French colonists had only profits from their trade to live on. Those who were against slavery (documents 9, 15) used The Declaration of Rights of Man as their main source, in that it declared equal rights to all men, not just to white men. Slavery affected European society also in many ways. Generally, in terms of European society, most people were against slavery, on the grounds that African slaves were people too, and they deserved the same basic rights declared in The Declaration of the Rights of Man. Most suggested the question of why blacks only were enslaved, sighting that skin color made no difference in the person (document 7). Others, like Voltaire, said that the luxuries that Europe now enjoyed, like sugar, cocoa, coffee, and tobacco, were not really sufficient to gratify the enslavement

Midieval Technology And Social Change :: essays research papers

Medieval Technology and Social Change Medieval Technology and Social Change Oxford University Press first published Medieval Technology and Social Change in 1962. It discusses the technological advances during the medieval times and how these changes affected society. The book's author, Lynn White, Jr., was born in San Francisco in 1907. Educated at Stanford, Union Theological, and Princeton, White taught at Princeton and the University of California at Los Angeles. He was also president of Mills College in Oakland from the 1940s to the 1960s. His other works include Medieval Religion and Technology: Collected Essays, published in 1978 and Life & Work in Medieval Europe, the Evolution of Medieval Economy from the Fifth to the Fifteenth Century, published in 1982. White's work has been influential both in medieval history and the history of science. In Medieval Technology and Social Change, White examines the role of technological innovation during the rise of social groups in the Middle Ages. White begins with the in vention of the stirrup. He shows how this innovation, in turn, introduced heavy, long-range cavalry to the medieval battlefield. The development thus escalated small-scale conflict to "shock combat." Cannons and flame-throwers followed, as did more peaceful inventions, such as watermills and reapers. White also reviews the development of the manorial system with the introduction of new kinds of plows and new methods of crop rotation. He reviews the evolution of the scratch plow into the heavy plow and explains the use of each type in different areas of Europe. White next discusses the social effects of feudalism and how it spread from the Franks to Spain and later to England. He shows that military service became a matter of class, with lands and titles being exchanged for the commitment to serve as mounted warriors. The concept of the knight's duty to his lord translated into chivalry and noble obligation. White then ventures into the slow collapse of feudalism, coming ab out with the development of machines and tools. This caused the introduction of factories, which took the place of cottage industries. Although White's work falls short in a few areas, it is valuable for the attention that it pays to aspects of medieval history that too often go ignored White's work is important because he advocates the importance of science and technology to medieval history. Before White, few scholars thought that any significant science or engineering was done in Europe during the Middle.

Where Does The Truth Lie in Rashomon? :: essays research papers

Where Does The Truth Lie? Rashomon is a film which allows you to come up with your own ending. You are told four stories, all completely different from one another, but about the same thing. As the viewer, you are to come up with your own truth. Also you are then forced to see why people may lie or embellish. Whether it be to keep themselves out of trouble or make themselves seem as if they are a better person then they really are. The reality is that we are no better then what people think we are. This is because we are unable to judge ourselves. We are unable be honest with ourselves. We are unable to see ourselves in a bad light without having made up some excuse. We try to justify everything that it is that we may do, so not to damage our egos. It is our egos which keep us like this. It is our egos which make us feel good, so we are going to do anything to keep our ego at a high point. Why is it that we are willing to lie so that we don’t have to see who we really are? What is it about ourselves th at we wish not to see? Maybe it is the fact that we all want to be viewed as this perfect person that can do no wrong and make no mistakes. So we embellish on our own behalf in order to hide our imperfections, our mistakes.   Ã‚  Ã‚  Ã‚  Ã‚  All four of these stories have one thing in common; they are told in such a way that the teller is justified in whatever he or she may have done. In each story, except for the last, the teller was the murderer. Admitting to the murder they all did and blaming someone else for their own actions, they did too. As for the last storyteller, he did not kill anyone, but he stole the dagger and lied to the police. Unable to allow their egos to drop to low, they all told a riveting story of how they were not at fault. The only question here is before asking where the truth lies, is how is it possible for four people to come up with such extremely different tales to tell? People will say anything in order to cover up the truth if they are at fault in some way or another.

Nursing in Alabama

The focal point of this paper is to look into the aspects of nursing profession in Alabama. Nursing profession in Alabama could be regarded as a profession that is on a high note lately. In 2000 it was reported that there are about 41,500 nurses in Alabama who are legally licensed as RN or registered nurses. It is also reported that at current date there are about 85% of these nurses who are actively on the go with their profession and are employed with different agencies and institutions. This number is about 34,000 as on 2000. One interesting observation about the profession of nursing in Alabama is that the population per 100000 consist 765 registered nurses. This is lower than the national rate as it is 780 per 100000 people. (Sen, 2001) In the same year, 2000, the state of Alabama ranked quite well at 10 under the parameter of employment of vocational or licensed practical nurses among other states.   However, it should also be looked after that out of a population per 100000 individuals the total number of licensed practical nurses was 330. This was much higher than the national rate of licensed practical nurse at it stands at 240 per 100000 individuals. But when it comes to total number of licensed practical nurses Alabama scores average at 19th with the sum total being 15000 workers.   However, it should be mentioned that the number of nurse practitioners in 2000 in the state of Alabama was 1400 which is almost at par with the national index of nurse practitioners. . (Sen, 2001) Though it is true that Nursing salaries, like physician salaries, vary by experience, location and specialization it should be noted that on an average a nurse can earn $10-$20 per hour in Alabama, with an additional housing subsidy and this pay can get even higher in areas of high living like Chicago San Francisco or New York. It has been estimated that this amount can rise for traveling nurses to $24-$35 per hour and is almost double the amount of the average stationary nurse. For records, California offers the most number of jobs for traveling nurses. However, it should also be mentioned that the profession of traveling nurse is short termed and a part time job. Usually sums up to 3-4 months in a year or for 45 days on an average out of a year of 365 days. (Mukherjee, 2004) Education is a vital aspect in the field of nursing. MSN or Master of Science in Nursing Program follows a well formulated Terminal Objectives that is very relevant in both medical and administrative level. In general sense the MSN Terminal Objectives includes a general Administration-MSN Track followed by an Education or MSN Track. The next MSN Terminal Objectives that follow after these are The RN-MSN Degree and The Coordinated MSN or MBA Option followed by a Nursing Education Certificate Program. Next there is the UT Southwester Women’s Health Care Nurse Practitioner MSN Completion and The MSN-NP Degree. Shortly after this there is Admission to UT Tyler MSN, MSN or MBA, MSN or NP Programs. There is also a Policy for Non-Degree Seeking Students Procedure for Course Equivalency Determination. Last phase comes with the inclusion of MSN Progression, Thesis and Thesis or Professional Scholarship. (Roberts, 2005) The current workforce analysis of Nurses in Alabama as on 2005 was around 48,000 and at a national level this figure sums up to 1200000. In the same context it could be mentioned that the average salary of a regular nurse in Alabama is about $2500-$3000 which is practically at par with the national index of salary rate of nurses in the US. However, working conditions vary from state to state and Alabama ranks quite high in this respect positioned only second to California. Alabama provides a 7 hour per day shift with any one day in the week as off day for a nurse with free lodging available. (Anand, 2006) Training and education requirement for a nurse in Alabama include the MSN schedule and is regarded as the most essential aspect for getting a license. For sustaining this license or continuing education requirements are essential and there is always room for updated activity and a 3 week semester is available for the registered nurses per year. This semester in the on an average ranges around 2.5 weeks nationwide. However it should be noted that licenses are issued by the Alabama Authority for Care for nurses residing in Alabama whereas the central board of nursing is in based in New York under the name National Board of Registered Nurses. The licenses issued by NBRS-NY are valid all over the US. (Anand, 2006) In the context of Alabama the supply and demand curve of nurses is extremely favorable. At present there is a shortage of about 15% nurses in Alabama alone in respect to the license issued and active workforce. However, in the national context this data is more marginal as the difference between demand and supply of registered nurses is only 3.43%. (Anand, 2006) It should be remembered that the profession of nursing is a noble profession and to excel in it requires hard works with compassion and a favorable state would help this profession to flourish. The state of Alabama could be regarded as an ideal venue for nursing with its high demands.   (Podolski, 2006) References: Anand, M; (2006); US HealthCare Forum: Current Data & Analysis; IBL & Alliance Ltd. 452-461 Mukherjee, Sachin D; (2004); Thought Strategies; IBL & Alliance Ltd. 327 Podolski, V; (2006); Public Perception of Perceptions: An Approach Towards well being; IBL & Alliance Ltd. 87 Roberts, O M; (2005); Outline of Social care; National Book Trust 43 Sen, S; (2001); USA: Nursing Data; ABP Ltd. 98-101   

Food safety and sanitation Essay

Purpose of this manual This is an example of a Food Safety Manual that has been developed to assist your learning of HACCP-based food safety programs. The development of food safety programs based on the principles of the hazard analysis critical control point (HACCP) system is the most effective way of ensuring food safety. This manual is intended to be a very general guide for HACCP-based food safety programs and will show you how all the parts of the food safety program come together. This manual is an example of a HACCP-based food safety program for food service processes that include: cook serve cook chill reheat serve (not extended shelf life cook chill). We have taken every effort to ensure that the sample guidelines in this manual meet the minimum standard for food safety for the processes described. However, when using these guidelines you need to undertake your own research to be assured that you have met current food safety standards and industry codes for the operations undertaken by the business for which you work. Web sites that contain information on HACCP-based food safety programs include: Food Standards Australia New Zealand has information on the proposed food safety standard: http://www.foodstandards.gov.au Department of Health, Victoria, Australia has food safety programs: http://www.health.vic.gov.au/foodsafety/ The NSW Food Authority has some good information: http://www.foodauthority.nsw.gov.au/ Department of Health, Victoria, Australia, Foodsmart website http://www.foodsmart.vic.gov.au/FoodSmartWeb/ How to use this manual This manual is divided into six sections: Section 1: Manual Introduction Section 2: Standard Operating Procedures Section 3: Process Control Using HACCP Section 4: Work Instructions Section 5: Monitoring Forms for Supervisors Section 6: Check Sheets for Staff Each section of the manual starts with an explanation of the purpose of the guidelines or information found within that section. At risk persons A number of risk groups vulnerable to food-borne pathogens, have been identified. At risk persons include: the sick, and people with a weak immune system frail elderly infants and babies in hospital pregnant women. If you are serving food to at risk persons then you will need to check your State or Territory food legislation. If the legislation includes a code of practice to address the issue of pathogenic contamination, then you need to develop strategies within your food safety program to include this code. Definitions AQIS Australian Quarantine and Inspection Service. Audit An independent check of a food safety system to show that procedures are being followed and that the system achieves its aims. Calibrate A check that measuring equipment is working, eg thermometers. Control measure A measure taken to control a food safety hazard, eg time and temperature limits. Control Point (CP) A point in the food production process at which control measures are advisable. However, loss of control may not lead to an unacceptable health risk. This process may be monitored. Core product temperature The internal temperature of a product. It is taken at the thickest point. Corrective action Corrective action is the set of procedures to be followed when a deviation occurs in the production process, for example when the internal temperature of cooked roast chicken has not reached 75Â ºC, the corrective action is to return it to the oven and bring up to temperature. Critical Control Point (CCP) A point in the food production process at which loss of control may result in an unacceptable health risk. This process must be monitored. Critical limit The minimum standard (of the control measure) that has to be met to control the hazard, eg cooking to 75ï‚ °C. Cross-contamination The transferring of contaminants from one source to foods. Egg based products All foods consisting predominantly of, or thickened with, eggs. Food handling Basic handling and inspection, preparation, cooking, cooling, processing, display, packaging, storage and transportation. Food safety control method Methods and procedures used in the workplace to control food safety hazards include both support programs and specific hazard control limits or requirements. Typical examples of support programs include product recall, cleaning schedules, pest control programs, personal hygiene practices, calibration procedures and related operating procedures. Food Safety Manual The key document for a food safety program. It demonstrates how processes are analysed to identify potential hazards and how each potential hazard may be controlled. It contains all the food safety instructions for staff, suppliers and contractors and details the responsibilities of all workers to ensure that food safety is maintained. HACCP HACCP stands for Hazard Analysis Critical Control Point. HACCP is a system that identifies hazards, and then implements controls and management systems to ensure the food product is safe for consumers. HACCP can be applied to any food service operation. Hazard A biological, chemical or physical risk that may cause a food to become unsafe. Impervious Refers to a type of surface that does not allow fluid to pass into it. Non-hazardous foods Foods that do not normally support the growth of food-poisoning bacteria, such as: fruit vegetables unfilled cakes and pastries dry stores, eg flour, sugar, rice etc. Policy Amendment Register A register where changes to the food safety program are recorded. Potentially hazardous foods Foods that are capable of supporting the growth of food-poisoning bacteria: meat fish chicken smallgoods milk milk products cream eggs — out of their shell cooked rice cooked pasta soy bean products salads. Ready to cook hazardous foods Foods that require cooking and are capable of supporting the growth of food-poisoning bacteria: meat chicken fish. Ready to serve hazardous foods Foods that do not require cooking and are capable of supporting the growth of food-poisoning bacteria: meat (for raw meat dishes) fish (for raw fish dishes) smallgoods milk milk products cream eggs — out of their shell cooked rice cooked pasta unpasteurised fruit juice soy bean products salads. Sanitise To eliminate or reduce micro-organisms to a safe level. Sample policy amendment register This register is used to note any amendments, updates or improvements made to the Food Safety Manual. The Manager has responsibility for maintaining this register and communicating these changes to staff. Amendments Register No. Date Subject Page No. Approval Comments Our commitment to food safety Most Food Safety Manuals start with a statement of the organisational philosophy and responsibilities to food safety as well as identification of the members of the HACCP team. Consider this example: This business firmly believes in providing its customers and staff with a safe food product. This business wholly accepts its legal duty to comply with the National Food Safety Standards and all related legislation. We expect all suppliers to also have this philosophy. Our staff members are expected to abide by the policy and all procedures and codes of practice set down by the management. It expects that they will make every effort to maintain all written procedures. It is the aim of our business to operate all food production and food service with due diligence which is regarded as a top priority. Name of Business ____________________________________ Signed______________________________ (Proprietor/Owner/Manager) Date _________________ Organisation responsibilities and duties The owner will: be responsible for implementation, control, monitoring and review of this policy ensure that all staff are trained in the food handling techniques and the requirements of food safety be qualified to implement and review the Food Safety Policy regulations and practices ensure that all records and systems in relation to food safety are maintained and filed. The manager will: be responsible for the day-to-day implementation and control of food safety ensure that all records and systems in relation to food safety are maintained ensure that staff will follow all personal hygiene rules ensure that all work areas are kept clean and free from pests ensure that all staff are trained in the food handling techniques and the requirements of the food safety policy be qualified to implement and review the food handling techniques and the requirements of the food safety policy. All kitchen staff will: be responsible for food safety in the kitchen, preparation and storage areas be qualified to implement the food handling techniques and the requirements of the food safety policy complete all records and systems in relation to food safety in the kitchen, preparation, receiving and storage areas as directed abide by all personal hygiene rules report incidents that impact on the quality of food, to the manager (eg sightings of pests, malfunctioning or defective appliances, etc) keep all work areas clean and free from pests be trained in food handling techniques and the requirements of the food safety policy report to the manager if they are suffering from any communicable disease. Other staff (eg assistants, bartenders, waiters, cleaners) will: be responsible for food safety during service abide by the Food Safety Policy regulations and practices abide by all personal hygiene rules keep work areas and equipment clean report incidents that impact on the quality of food, to the manager (eg sightings of pests, malfunctioning or defective appliances, etc) report to their supervisor if they are suffering from any communicable disease. The HACCP team The following staff members are responsible for the implementation of the HACCP-based food safety program at this business: (This information is provided as a guide only). The owner (in conjunction with the manager) will coordinate the development of the food safety program. The manager will coordinate the development of the food safety program. Staff representatives (ideally one from each section, eg kitchen, bar, wash up, store, cleaning) will play an important role in the team by advising on operation issues related to the food safety program. External expertise, eg consultant, food technologist or microbiologist, qualified in their field and in the principles of HACCP-based food safety programs will play an important role in the team by advising on issues related to the food safety program. Note: The size of the team will vary, depending on the size of the business. Where the food establishment is small, the proprietor or manager may undertake all of the above roles and be solely responsible for the coordination and implementation of HACCP. These persons will combine their skills and undertake training to: identify potential hazards associated with all aspects of food and beverage preparation assign levels of severity of risk based on previous experience recommend controls, specifications and procedures for monitoring and verification in line with the Australian standards and government regulations recommend appropriate corrective actions, including training for all staff, when deviations occur be familiar with, or be able to research, all relevant legislation/technical information related to the food safety plan.